Can Misfit Be a Motivator of Helping and Voice Behaviors? Role of Leader-Follower Complementary Fit in Helping and Voice Behaviors

Abstract

This study explores the role of leader-follower complementary fit in predicting followers' helping and voice behaviors. We collected survey-based data from 645 employees in 119 South Korean teams and performed cross-level polynomial regression analyses and response surface tests. The cross-level polynomial regression analyses and post hoc analyses generally endorsed complementary fit effects, such that the levels of helping and voice behaviors were higher when promotion-focused followers interacted with less transformational leaders and when less promotion-focused followers interacted with transformational leaders. On the contrary, we detected a supplementary fit effect for prevention focus. More precisely, followers' helping behavior was more pronounced when their prevention focus was similar to the level of transactional leadership than where there was a mismatch between the two. These findings provide a nuanced perspective for understanding the differential roles of complementary and supplementary fit between transformational and transactional leadership and follower regulatory focus in predicting helping and voice behaviors.