Workplace Loneliness and the Need to Belong in the Era of COVID-19open access
- Authors
- Du, Shuyun; Ma, Yinan; Lee, Jeoung Yul
- Issue Date
- 2-Apr-2022
- Publisher
- MDPI
- Keywords
- collaborative intrateam climate; competitive intrateam climate; workplace loneliness; employee relationship; interpersonal relationship; need to belong; knowledge hoarding; COVID-19; China
- Citation
- SUSTAINABILITY, v.14, no.8
- Journal Title
- SUSTAINABILITY
- Volume
- 14
- Number
- 8
- URI
- https://scholarworks.bwise.kr/hongik/handle/2020.sw.hongik/27797
- DOI
- 10.3390/su14084788
- ISSN
- 2071-1050
- Abstract
- On the basis of Social Exchange Theory (SET), Knowledge Stickiness Theory (KST), and the need-to-belong hypotheses, we empirically studied the causes and consequences of workplace loneliness in interpersonal communication and explored the moderating effect of the need to belong. We distributed a survey and collected 639 valid responses in mainland China in both paper and electronic form during the period of February to October 2020, when the COVID-19 crisis was severe. Mplus was used to create a latent structural equation model with a moderating mediating model. Collaborative and competitive intrateam climates affect employees' workplace loneliness and knowledge hoarding from different aspects. We also verified a moderated mediation model. Thus, this study examines the mediating effect of workplace loneliness and introduces the need to belong as the moderating variable; reveals the formation mechanism of workplace loneliness in collaborative and competitive intrateam climates; and deepens the research on the effective regulation of workplace loneliness. As the COVID-19 pandemic remains ongoing, we have verified changes to the mediating effect of workplace loneliness, driven by the motivation of the need to belong, and clearly evaluated a moderated mediating effect path, which contributes to the theory of belonging.
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Collections - College of Business Management > Global Business Administration Major > 1. Journal Articles
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