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연구개발 부문의 핵심성과지표 개발 사례연구A Study for Establishing Key Performance Indicators of R&D Departments
- Other Titles
- A Study for Establishing Key Performance Indicators of R&D Departments
- Issue Date
- 2012
- Publisher
- 한국산업경영시스템학회
- Keywords
- Key Performance Indicator; Analytical Hierarchy Planning; Data Envelopment Analysis
- Citation
- 한국산업경영시스템학회지, v.35, no.4, pp.48 - 54
- Journal Title
- 한국산업경영시스템학회지
- Volume
- 35
- Number
- 4
- Start Page
- 48
- End Page
- 54
- ISSN
- 2005-0461
- Abstract
- In this paper, quantitative and systematic procedures for establishing Key Performance Indicators (KPI’s) of R&D departments are presented. The proposed methodology is composed of 4 steps : 1) identification of critical success factors, 2) identification of potential KPI’s, 3) determination of KPI’s and 4) monitoring and execution. A Strategy Map has been presented to better align KPI’s with a company’s competitive strategies. Also, Analytical Hierarchy Planning (AHP) is used to determine weights of KPI’s and Data Envelopment Analysis (DEA) is used to analyze the effectiveness of R&D departments. To demonstrate its validity of the proposed method, it has been applied to the R&D divisions of a semiconductor company.
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Related Researcher
- KIM, TAE SUNG
- College of Engineering (Department of Industrial Engineering)