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서비스 품질 - 고객만족 관계에서의 심리적 매커니즘 고찰
- Authors
- 홍성준
- Issue Date
- Jun-2011
- Publisher
- 한국소비자학회
- Citation
- 소비자학연구(학진등), v.22, no.2, pp.179 - 202
- Journal Title
- 소비자학연구(학진등)
- Volume
- 22
- Number
- 2
- Start Page
- 179
- End Page
- 202
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Related Researcher
- Hong, Sung Jun
- College of Global Business (Department of Business Administration)