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중요도-수행도 분석을 이용한 대학교 급식소의 음식과 서비스 품질에 대한 고객 만족도 조사

Authors
김소영
Issue Date
Dec-2016
Publisher
순천향 기초과학연구소
Keywords
Campus dining; IPA; Customer Satisfaction; DINESERVE
Citation
순천향자연과학연구논문집, v.22, no.2, pp.123 - 130
Journal Title
순천향자연과학연구논문집
Volume
22
Number
2
Start Page
123
End Page
130
URI
https://scholarworks.bwise.kr/sch/handle/2021.sw.sch/8508
ISSN
1738-4761
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