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온라인 증권거래시스템의 e-서비스 품질 및 관계품질이 고객만족과 재이용의도에 미치는 영향에 관한 연구 -전환장벽을 중심으로

Authors
이명진; 이명진
Issue Date
Oct-2011
Publisher
한국서비스경영학회
Citation
한국서비스경영학회 -2011년 추계학술대회, pp.1 - 27
URI
http://scholarworks.bwise.kr/ssu/handle/2018.sw.ssu/26837
Conference Name
한국서비스경영학회 -2011년 추계학술대회
Place
KO
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College of Business Administration > School of Business Administration > 2. Conference Papers
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