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스마트워크 특성이 지속사용의도에 미치는 영향에 관한 실증 연구
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강명섭; 이채현;
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2021
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그린서비스 패러다임과 서비스 경쟁력, pp.107 - 118
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한국서비스경영학회
모바일 커머스 환경에서 기술기반 셀프서비스 특성이 재구매 의도에 미치는 영향
강명섭; 이채현;
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2021
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서비스경영학회지, v.22, no.1, pp.160 - 188
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한국서비스경영학회
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