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O2O서비스의 지속이용의도에 영향을 미치는 요인에 관한 연구 : 영화관 티켓 발권서비스를 중심으로
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박소은; 이성혜; 지대범;
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Article
Issue Date
2017
Citation
한국IT서비스학회지, v.16, no.4, pp.197 - 212
Publisher
한국IT서비스학회
창고형 할인점의 이용태도 및 재방문의도에 영향을 미치는 요인에 관한 실증 연구
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박소은; 서인희; 이지형;
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Issue Date
2017
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예술인문사회 융합 멀티미디어 논문지, v.7, no.9, pp.107 - 117
Publisher
사단법인 인문사회과학기술융합학회
고객만족교육에서 서비스몰입에 영향을 미치는 요인에 관한 연구: 금융기관 종사자를 중심으로
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배인정; 박소은;
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Issue Date
2016
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품질경영학회지, v.44, no.1, pp.121 - 138
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한국품질경영학회
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