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우리나라 운수서비스업의 서비스품질 일관성 평가
유한주
Conference
Issue Date
2009
Citation
한국서비스경영학회 춘계통합학술발표대회
Publisher
한국서비스경영학회
Place
KO; 숭실대학교 벤처관
국방 품질경영활동의 효율성 평가에 관한 연구
유한주
Conference
Issue Date
2009
Citation
한국생산관리학회 추계학술대회, pp.137 - 150
Publisher
한국생산관리학회
Place
KO; 단국대
서비스 모니터링의 효과성 제고를 위한 방안에 관한 연구
유한주
Conference
Issue Date
2009
Citation
한국품질경영학회 추계학술대회, pp.296 - 306
Publisher
한국품질경영학회
Place
KO; 숭실대
A Study on the Measurement Tool for Evaluating Non-Face-to-Face Service Quality in the Bank Industry
유한주
Conference
Issue Date
2009
Citation
The 8th Korea-China Quality Symposium, pp.211 - 221
Publisher
Korean Society for Quality Management
Place
KO; Busan, Korea
서비스 운영관리의 연구동향 분석
유한주
Conference
Issue Date
2009
Citation
한국서비스경영학회 춘계학술대회, pp.199 - 213
Publisher
한국서비스경영학회
Place
KO
SQI를 이용한 서비스효율성지수 및 서비스품질 일관성지수의 비교연구
유한주
Conference
Issue Date
2009
Citation
한국품질경영학회 춘계학술대회, pp.493 - 516
Publisher
한국품질경영학회
Place
KO; 전북대
소비자의 안전만족도 향상을 위한 효과적인 경고표시 방법연구
유한주
Conference
Issue Date
2009
Citation
한국품질경영학회 추계학술대회, pp.136 - 146
Publisher
한국품질경영학회
Place
KO; 숭실대
1
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Journal
한국품질경영학회 추계학술대회
2
The 8th Korea-China Quality Sympo...
1
한국생산관리학회 추계학술대회
1
한국서비스경영학회 춘계통합학술발표대회
1
한국서비스경영학회 춘계학술대회
1
한국품질경영학회 춘계학술대회
1
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