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서비스 경험이 관계지향성에 미치는 영향에 관한 연구 : 가맹점주의 인게이지먼트 조절효과를 중심으로
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장우철; 전성준; 박성남;
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2021
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대한경영학회지, v.34, no.12, pp.2137 - 2165
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Kang, Gi Du
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