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숙박예약서비스 환경에서 e-서비스스케이프가 고객충성도에 미치는 영향: 한·중 비교를 중심으로
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2021
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글로벌경영학회지, v.18, no.2, pp.53 - 71
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글로벌경영학회
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JO, DONG HYUK
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