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내부서비스품질 측정 도구의 신뢰성 및 타당성 분석
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Article
Issue Date
2006
Citation
품질경영학회지, v.34, no.2, pp.77 - 97
Publisher
한국품질경영학회
물류서비스품질의 측정을 위한 척도개발에 관한 연구
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Article
Issue Date
2008
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품질경영학회지, v.36, no.2, pp.45 - 58
Publisher
한국품질경영학회
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Ahan, Seung Ho
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