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서비스 경험실사를 적용한 고객경험관리(CEM) 연구: 가스과학관 전시서비스 사례를 중심으로
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2017
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대한경영학회지, v.30, no.7, pp.1241 - 1256
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대한경영학회
아트 아카이브 플랫폼 이용자의 상호작용성 지각이 수용과 이용의도에 미치는 영향에 관한 연구
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2016
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한국콘텐츠학회 논문지, v.16, no.8, pp.540 - 555
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한국콘텐츠학회
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