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Results 1-1 of 1 (Search time: 0.004 seconds).
The effects of deviant customer-oriented behaviors on service friendship: The moderating role of co-production
Jung, J.H.;
Yoo, J.
Article
Issue Date
2019
Citation
Journal of Retailing and Consumer Services, v.48, pp.60 - 69
Publisher
Elsevier Ltd
1
Discover
Author
Yoo, Jae won
1
Jung, J.H.
1
Subject
Co-production
1
Customer indebtedness
1
Deviant service adaptation
1
Deviant use of resources
1
HELP
1
INTENTIONS
1
Service friendship
1
TRUST
1
VALUE CO-CREATION
1
Date Issued
2019
1
Type
Article
1
Journal
Journal of Retailing and Consumer...
1
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