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은행 고객의 관계혜택이 고객-기업 동일시와 고객참여에 미치는 영향: 고객 역할 명확성의 조절효과
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권미영;
유재원
Article
Issue Date
2016
Citation
기업경영연구, v.23, no.3, pp.25 - 56
Publisher
한국기업경영학회
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