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서비스 종업원과 물리적 환경간의 상호작용이 고객시민행동에 미치는 영향: 고객가치의 매개역할을 중심으로
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박참다운;
유재원
Article
Issue Date
2017
Citation
기업경영연구, v.24, no.2, pp.153 - 177
Publisher
한국기업경영학회
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