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고객 지향적 일탈행동과 서비스우정에 관한 종합적 연구
권미영;
유재원
Article
Issue Date
2018
Citation
경영교육연구, v.33, no.1, pp.205 - 231
Publisher
한국경영교육학회
은행 고객의 관계혜택이 고객-기업 동일시와 고객참여에 미치는 영향: 고객 역할 명확성의 조절효과
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권미영;
유재원
Article
Issue Date
2016
Citation
기업경영연구, v.23, no.3, pp.25 - 56
Publisher
한국기업경영학회
1
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공동생산
2
and special treatment benefits)
1
and use of resources)
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Co-Production
1
coproduction
1
Customer-Company Identification
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customer-oriented deviance (devia...
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