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서비스 종업원의 성격특성이 고객충성도에 미치는 영향: 상호작용과 고객만족의 매개효과
권철환;
조동혁
; 한민아
Article
Issue Date
2020
Citation
글로벌경영학회지, v.17, no.3, pp.278 - 299
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글로벌경영학회
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JO, DONG HYUK
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Customer Loyalty
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서비스 종업원
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2020
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Korean
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글로벌경영학회지
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