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서비스 경험실사를 적용한 고객경험관리(CEM) 연구: 가스과학관 전시서비스 사례를 중심으로
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김혜정;
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Article
Issue Date
2017
Citation
대한경영학회지, v.30, no.7, pp.1241 - 1256
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대한경영학회
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Park, Jong woo
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Exhibition Service
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Gas Science Center
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