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Exploring the Impact of Service Failures by Robots on Employee Attitudes, Behaviors, and Customer Satisfaction: The Moderating Role of Employee Autonomy
- Authors
- 공태식
- Issue Date
- 11-Jun-2024
- Place
- University of Zaragoza
- Conference Name
- AIRSI2024 The Metaverse Conference
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Related Researcher
- Gong, Taeshik
- COLLEGE OF BUSINESS AND ECONOMICS (DIVISION OF BUSINESS ADMINISTRATION)