Detailed Information
Cited 0 time in 
Cited 0 time in 
Cited 0 time in
Metadata Downloads
The Double-Edged Sword of Robot Anthropomorphism: Cognitive Load, Stress, and Dysfunctional Customer Behavior in Service Interactions
- Authors
- 공태식
- Issue Date
- 4-Jun-2025
- Place
- Roma Tre University, Rome, Italy
- Conference Name
- 19th International Research Symposium on Service Excellence in Management (QUIS19)
- Files in This Item
- There are no files associated with this item.
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.
Related Researcher
- Gong, Taeshik
- COLLEGE OF BUSINESS AND ECONOMICS (DIVISION OF BUSINESS ADMINISTRATION)