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고객여정지도를 통한 테이크아웃 매장의 서비스 개선방향을 위한 기초연구Basic research for the improvement of Takeaway shop service through the customer journey map
- Other Titles
- Basic research for the improvement of Takeaway shop service through the customer journey map
- Issue Date
- May-2015
- Publisher
- 한국디자인학회
- Keywords
- Service Design; Customer journey map; Touch Point
- Citation
- 2015 한국디자인학회 봄 국제학술대회, pp 200 - 201
- Pages
- 2
- Indexed
- OTHER
- Journal Title
- 2015 한국디자인학회 봄 국제학술대회
- Start Page
- 200
- End Page
- 201
- Files in This Item
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- Appears in
Collections - COLLEGE OF DESIGN > DEPARTMENT OF INDUSTRIAL DESIGN > 1. Journal Articles
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Related Researcher
- Park, kyong jin
- COLLEGE OF DESIGN (DEPARTMENT OF INDUSTRIAL DESIGN)