Recent Submissions

• Witnessing robot mistreatment: A dual-path model of behavioral contagion and empathy in customer observers
• Factor-loading uncertainty and expected return: Value vs. growth stocks
• 오픈소스 OCR을 이용한 군수품 시험성적서 전산화 연구
• Unveiling the Nexus: Service robot support and proactive customer service performance in hospitality industry
• Roadblock on the Highway to Heaven? The Effect of Religion on Cluster Development in Controversial Industries
• The Double-Edged Sword of Robot Anthropomorphism: Cognitive Load, Stress, and Dysfunctional Customer Behavior in Service Interactions
• 탈세계화 2.0을 둘러싼 최근 논의에 대한 비판적 검토: 슬로벌라이제이션과 탈세계화 담론을 중심으로
• From Seconds to Sentiments: Differential Effects of Chatbot Response Latency on Customer Evaluations
• 브랜드 충성도를 높이는 데 있어 브랜드 노스탤지아의 역할:브랜드 열정, 브랜드 애정, 자기 브랜드 연결의 매개 효과
• A modified neutrosophic fuzzy approach for managing electronic waste considering sustainability and resilience dimensions
• The Dark Side of Robot Anthropomorphism: Cognitive Load, Stress, and Dysfunctional Customer Behavior
• 10.03이 10보다 여성적인 숫자로 느껴지는가? 정밀성 수준에 따른 한국 소비자의 숫자-성별 지각 연구
• A novel interval valued bipolar fuzzy hypersoft topological structures for multi-attribute decision making in the renewable energy sector
• Organizational-Level Training and Performance: A Meta-Analytic Investigation
• Can Unrealistic Optimism Among Consumers Precipitate Economic Recessions?
• Innovation and Leapfrogging in Uzbekistan's Electronics Industry: A Technology Accumulation Strategy Based on The Korean Model
• A hybrid evolution strategies algorithm for non-permutation flow shop scheduling problems
• 헬스케어 제품개발 프로젝트의 성공 요인 도출
• The effect of service robots on employees' customer service performance and service-oriented organizational citizenship behavior
• 공정성 지각과 고객 용서: 서비스 회복에서 관계 품질이 미치는 조절 효과