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고객만족도를 고려한 콜센터 상담원 수요 결정문제A Study on Call Center Agent Disposition Considering Customer Satisfaction
- Other Titles
- A Study on Call Center Agent Disposition Considering Customer Satisfaction
- Issue Date
- Aug-2007
- Publisher
- 한국경영과학회
- Citation
- 한국경영학회 융합학술대회, pp.1 - 9
- Indexed
- OTHER
- Journal Title
- 한국경영학회 융합학술대회
- Start Page
- 1
- End Page
- 9
- Files in This Item
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