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Results 1-10 of 14 (Search time: 0.01 seconds).
DEA를 이용한 BSC 기반의 은행지점 효율성 평가
유한주
Conference
Issue Date
2008
Citation
한국생산관리학회 추계학술대회
Publisher
한국생산관리학회
Place
KO; 서울대학교
A Comparative Study on the Service Quality Efficiency Analysis and Service Quality Consistency Analysis using the SQI
유한주
Conference
Issue Date
2008
Citation
6th Asian Network for Quality Congress in Bangkok
Publisher
Asian Network for Quality
Place
KO; Bangkok, Thailand
우리나라 운수서비스업의 서비스품질 일관성 평가
유한주
Conference
Issue Date
2009
Citation
한국서비스경영학회 춘계통합학술발표대회
Publisher
한국서비스경영학회
Place
KO; 숭실대학교 벤처관
An Application of Total Quality Management Efficiency Model in the Korean Distribution Industry
유한주
Conference
Issue Date
2008
Citation
the Sino-Korea International Conference on Quality Science and Quality Economy, pp.78 - 87
Publisher
한국품질경영학회
Place
KO; 중국 항주
공정능력지수를 활용한 서비스품질 일관성지수 개발에 관한 연구
유한주
Conference
Issue Date
2007
Citation
한국상품학회 추계학술대회, pp.113 - 127
Publisher
한국상품학회
서비스품질 일관성 평가를 위한 서비스프로세스 역량지수의 개발 및 측정에 관한 연구
유한주
Conference
Issue Date
2007
Citation
한국생산관리학회 춘계학술대회, pp.106 - 125
Publisher
한국생산관리학회
국방 품질경영활동의 효율성 평가에 관한 연구
유한주
Conference
Issue Date
2009
Citation
한국생산관리학회 추계학술대회, pp.137 - 150
Publisher
한국생산관리학회
Place
KO; 단국대
서비스 모니터링의 효과성 제고를 위한 방안에 관한 연구
유한주
Conference
Issue Date
2009
Citation
한국품질경영학회 추계학술대회, pp.296 - 306
Publisher
한국품질경영학회
Place
KO; 숭실대
A Study on the Measurement Tool for Evaluating Non-Face-to-Face Service Quality in the Bank Industry
유한주
Conference
Issue Date
2009
Citation
The 8th Korea-China Quality Symposium, pp.211 - 221
Publisher
Korean Society for Quality Management
Place
KO; Busan, Korea
서비스 운영관리의 연구동향 분석
유한주
Conference
Issue Date
2009
Citation
한국서비스경영학회 춘계학술대회, pp.199 - 213
Publisher
한국서비스경영학회
Place
KO
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