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메시지 프레이밍이 CRM 효과에 미치는 영향: 자아해석과 자기표현적 단서의 조절효과
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오영식; 정복진; 홍민희;
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Issue Date
2023
Citation
생산성연구: 국제융합학술지, v.37, no.1, pp.107 - 154
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한국생산성학회
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Kang, Gi Du
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