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라이브커머스 플랫폼의 지각된 특성이 지속이용의도에 미치는 영향에 관한 연구: 고객신뢰와 고객만족의 매개효과
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한미숙; 이전진;
조동혁
Article
Issue Date
2023
Citation
아시아태평양융합연구교류논문지, v.9, no.10, pp.209 - 223
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사단법인 한국융합기술연구학회
교육서비스품질과 의사소통이 고객만족 및 고객신뢰를 매개로 고객충성도에 미치는 영향에 관한 연구
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김은정; 하정옥;
박종우
Article
Issue Date
2024
Citation
품질경영학회지, v.52, no.1, pp 57 - 75
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한국품질경영학회
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JO, DONG HYUK
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