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서비스접점 차원이 고객의 서비스 참여에 미치는 영향: 공정성인식의 매개효과를 중심으로
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신호성;
유재원
Article
Issue Date
2014
Citation
기업경영연구, v.21, no.4, pp.1 - 20
Publisher
한국기업경영학회
서비스 접점이 공동생산에 미치는 영향에 대한 연구: 서비스 가치 및 서비스 우정의 역할을 중심으로
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이호영;
유재원
Article
Issue Date
2017
Citation
대한경영학회지, v.30, no.9, pp.1587 - 1607
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대한경영학회
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