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선택적 누적합(S-CUSUM) 관리도
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임태진
Article
Issue Date
2005
Citation
품질경영학회지, v.33, no.3, pp.126 - 134
Publisher
한국품질경영학회
6 시그마를 이용한 국내 유통산업의 서비스품질 평가에 관한 연구
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유한주
; 송광석
Article
Issue Date
2006
Citation
품질경영학회지, v.34, no.4, pp.110 - 124
Publisher
한국품질경영학회
금융기관에서 관계편익이 브랜드충성도에 미치는 구조적 영향
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장정빈; 김신;
최정일
Article
Issue Date
2017
Citation
품질경영학회지, v.45, no.1, pp.39 - 54
Publisher
한국품질경영학회
감사품질이 감사성과에 미치는 요인에 관한 연구
최광연;
박종우
Article
Issue Date
2018
Citation
품질경영학회지, v.46, no.1, pp.113 - 132
Publisher
한국품질경영학회
내부서비스품질과 관련 변수들과의 관계에 관한 연구
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강기두
Article
Issue Date
2005
Citation
품질경영학회지, v.33, no.3, pp.1 - 18
Publisher
한국품질경영학회
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Yoo, Han Ju
26
Choi, Jeongil
19
Park, Jong woo
11
송광석
8
JO, DONG HYUK
7
Song, Gwangsuk
7
Lim, Tae Jin
5
Shin, Ho Chul
4
Lee, Jae Kwan
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Service Quality
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Customer Satisfaction
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Customer Value
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Kano Model
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Quality Management
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6 Sigma
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