무역지원기관 서비스의 활용과 기업역량 및 수출성과 간의 영향관계에 대한 연구open accessA Study on the Relationships between the Utilization of Service of Trade Support Organization, Corporate Competency, and Export Performance
- Authors
- 권승하; 김창봉
- Issue Date
- Jun-2015
- Publisher
- 한국무역연구원
- Keywords
- Trade Support Organization; Customer-orientation; Service Quality; Export Commitment; Technology Competitiveness Level; Organization Capacity; Corporate Competency; Export Performance
- Citation
- 무역연구, v.11, no.3, pp 161 - 178
- Pages
- 18
- Journal Title
- 무역연구
- Volume
- 11
- Number
- 3
- Start Page
- 161
- End Page
- 178
- URI
- https://scholarworks.bwise.kr/cau/handle/2019.sw.cau/10781
- DOI
- 10.16980/jitc.11.3.201506.161
- ISSN
- 1738-8112
- Abstract
- This paper attempts to reveal the relationships between factors of the trade support organization service, company competency, and export performance. According to precedent studies, our study analysed 163 cases from Korean export companies and then developed a structural equation model. As a result of the model test, this empirical study found that trade support organization services(customer-orientation and service quality factors) have a positive significant influence on export commitment. Second, there was a positive relationship between export commitment and technology competitiveness level, and organization capacity.
Third, export commitment have a positive significant influence on export performance. Forth, there was a negative relationship between technology competitiveness level and export performance.
This paper attempts to reveal the relationships between factors of the trade support organization service, company competency, and export performance. According to precedent studies, our study analysed 163 cases from Korean export companies and then developed a structural equation model. As a result of the model test, this empirical study found that trade support organization services(customer-orientation and service quality factors) have a positive significant influence on export commitment. Second, there was a positive relationship between export commitment and technology competitiveness level, and organization capacity.
Third, export commitment have a positive significant influence on export performance. Forth, there was a negative relationship between technology competitiveness level and export performance.
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